Last updated: January 30th, 2021
At Funky Tours, we recognise that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.
Funky Tours doo Sarajevo, is a Bosnian company, with office located at Besarina Čikma 5, 71000 Sarajevo, Bosnia and Herzegovina (referred to in these terms as “Funky Tours”, “we”, “our”, “us”). Funky Tours operates a service that enables users to research, find, and book travel experiences in Bosnia and Herzegovina, Croatia, Slovenia, Montenegro, Serbia, Macedonia, Kosovo and Albania. Funky Tours services are made available through funkytours.com. Funkytours.com is our flagship website, where we make available our complete range of products and services directly to consumers.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You can check, supplement and update the information you have provided to us, or you can choose to close your account at any time, in each case by contacting us at firstname.lastname@example.org. If you decide to close your account, we will deactivate it, and delete your profile information and your reviews from view. We will send you an email to confirm your request. Remember that once your account is closed, you will no longer be able to login, access your personal information. You can however, open a new account at any time. You can change your marketing preferences at any time. In accordance with applicable law, you may also have the right of access, the right of rectification, the right to erasure, the right to restriction of processing, the right to data portability and the right to object. Please find below more details and information on how and when you may be able to exercise your rights. Where such rights exist, we will respond to your request within one month, but have the right to extend this period with two months. In accordance with applicable law, you may have the following rights with regard to your personal data: 1) The right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 1.2) The right to request to correct your data if they are inaccurate. You may also supplement any incomplete data we have, taking into account the purposes of the processing. 1.3) The right to request deletion of your personal data if: 1.3.1) your personal data is no longer necessary for the purposes for which we collected or processed them; or you withdraw your consent if the processing of your personal data is based on consent and no other legal ground exists; or you object to the processing of your personal data and we do not have an overriding legitimate ground for processing; or 1.3.2) your personal data is unlawfully processed; or 1.3.3) your personal data has to be deleted for compliance with a legal obligation. 1.4) The right to object to the processing of your personal data. We will comply with your request, unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim. 1.5) The right to restrict the processing of personal data, if: 1.5.1) the accuracy of your personal data is contested by you, for the period in which we have to verify the accuracy of the personal data; or 1.5.2) the processing is unlawful and you oppose the deletion of your personal data and requests restriction; or 1.5.3) we no longer need your personal data for the purposes of processing, but your personal data is required by you for legal claims; or 1.5.4) you have objected to the processing, for the period in which we have to verify overriding legitimate grounds. 1.6) The right to data portability. You may requests us to receive the personal data that concern you. You may also request us to send this personal data to a third party, where feasible. You only have this right if it regards personal data you have provided to us, the processing is based on consent or necessary for the performance of a contract between you and us, and the processing is done by automated means. You can exercise your rights by filing a request by e-mail to email@example.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal data you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal data by our employees or third parties. However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide to us will be secure at all times. Funky Tours will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether this was related to the data transmissions from or to Funky Tours and let you know what steps can be taken and have been taken to help rectify the problem.
Funky Tours is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
The Law on Protection of Personal Data (‘Official Gazette of BIH’, nos. 49/06, 76/11 and 89/11) (DP Law) is the governing law regulating data protection issues in Bosnia and Herzegovina (BiH). The DP Law came into force on July 4, 2006 and was amended on October 3, 2011.
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