info@funkytours.com +387 62 612 612 (WhatsApp / Viber)
info@funkytours.com +387 62 612 612 (WhatsApp / Viber)

Terms & Conditions

Last updated: September 30th, 2021

Funky Tours is travel agency that enables users to research, find, and book travel experiences in Sarajevo, Bosnia and Herzegovina and wider area of Balkans via its website or at our official address. Funky Tours offers a variety of tours and services (“Products”). This Website is provided to assist customers in gathering travel excursion information, posting opinions of travel excursions, engaging in interactive travel forums, and searching for and booking reservations for Products, and for no other purposes.

The terms “we”, “us”, “our” and “Funky Tours” refer to Funky Tours doo, a Bosnian travel agency. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.

This Website and the Products made available on this Website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website or book a Product. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.

We may change or otherwise modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.

Use of the Website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Funky Tours account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 13 years of age or older in order to register for an account and contribute to our Website. Funky Tours does not knowingly collect the information of anyone under the age of 13. Your use of this Website is intended for personal, noncommercial use and/or to make legitimate requests to book the Products offered. You agree not to use this Website to make any speculative, false or fraudulent requests. You further represent and warrant that you (a) have not previously been suspended by Funky Tours or otherwise banned from using the Website; (b) are not a direct competitor of Funky Tours; (c) you will not have more than one Funky Tours account at any given time; and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement. In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Funky Tours does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.

Privacy Policy and Disclosures

Funky Tours believes in protecting your privacy. Please click to review our current Privacy Policy, which also governs your use of this Website, to understand our practices. In certain circumstances we may disclose information about you to third parties if we determine, in our sole discretion, such disclosure is necessary (a) to protect Funky Tours systems, assets, employees, members and customers; (b) to ensure the integrity and operation of our business and systems; or (c) to comply with legitimate and enforceable governmental requests, subpoenas or court orders. We may choose to comply with or disregard such requests or orders in our sole discretion. Funky Tours right to disclose information, including but not limited to user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted content, shall take precedence over any conflicting terms in Funky Tours Privacy Policy.

Prohibited Activities

Prohibited Activities The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of funkytours.com content requires the prior written permission of Funky Tours. Additionally, you agree that you will not and will not assist or enable others to: (i) use this Website or its contents for any commercial or unlawful purpose; (ii) access, monitor or copy any content or information of this Website using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission; (iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website; (iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website; (v) deep-link to any portion of this Website for any purpose without our express written permission; (vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; (vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Funky Tours in connection with the Website; (viii) use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the Website; (ix) use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not; (x) use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews; (xi) use the Website to promote bigotry or discrimination against protected classes; use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (xii) use the Website to submit or transmit pornography or illegal content use the site to solicit personal information from minors or to harm or threaten to cause harm to minors; (xiii) attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”); (xiv) use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website; (xv) use the Website to violate the security of any computer network, crack passwords or security encryption codes; (xvi) disrupt or interfere with the security of, or otherwise cause harm to, the Website; or (xvii) remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.

User Accounts

You need to create an account and provide information about yourself in order to use some of the features on the Website. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. We reserve the right to close your account at any time for any or no reason. We may terminate or suspend your account or ability to use the Website, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use the Website if you misuse the Website. Any such termination or suspension could prevent you from accessing your account, the Website, your Content, Website Content, or any other related information. You may terminate your account at any time by closing your account and discontinuing your use of any and all parts of the Website. If you close your account, we may continue to display your previously published Content and are under no obligation to remove any of your Content. AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER FUNKY TOURS NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH FUNKY TOURS AND OTHER USERS.

Electronic Communications

When you use the Funky Tours Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website. You may unsubscribe from e-mail communications at anytime by emailing info@funkytours.com.

Content

You and other users of our Website can contribute to the Website in a number of different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments or suggestions, submitting ideas. We may use your Content in a number of different ways, including, among other things, displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it. Accordingly, please be aware that by submitting Content, you grant Funky Tours and its affiliates a worldwide, nonexclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Content. You acknowledge that Funky Tours may choose to provide attribution of your comments or reviews at our discretion. You further grant Funky Tours the right to pursue at law any person or entity that violates your or Funky Tours rights in the Content by a breach of this Agreement. You acknowledge and agree that Content is non-confidential and non-proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Funky Tours or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Funky Tours, and its licensees, successors and assigns, from any claims that you could otherwise assert against Funky Tours by virtue of any such moral rights. This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials or other items on this Website (“Interactive Areas”). If Funky Tours provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following: Any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Funky Tours; Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations; Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers; Viruses, corrupted data or other harmful, disruptive or destructive files; Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or Content or links to content that, in the sole judgment of Funky Tours, (a) violates the previous subsections herein, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) may expose Funky Tours or its affiliates or its users to any harm or liability of any type. You alone are responsible for your Content. You assume all risks associated with your Content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by Funky Tours. Funky Tours takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Funky Tours liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Funky Tours is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Funky Tours has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Funky Tours reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense. Funky Tours has no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content. Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.

Products and Booking Reservations

By booking a reservation for a Product through the Website, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of this Website to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her Funky Tours account terminated.

Modifications & Amendments

All requests for modifications and amendments to your booking must be directed to the Funky Tours Customer Care Team (via email at info@funkytours.com) who will process the request. See the section “Payment & Cancellations” below for additional information with respect to cancelling a booking. Funky Tours does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date. All other date-change requests and amendments are subject to availability. If you request a date change within three (3) days or less of your confirmed travel date, Funky Tours will attempt to honor your request; however changes made three days or less from your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees. If you make a purchase using a Funky Tours promotion code, or if you accept a discount or special-offer price during the Funky Tours checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. Funky Tours may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However Funky Tours reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.

Payments & Cancellations

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized. If you wish to cancel a reservation made via the Website, our cancellation policy contained in the applicable product listing will apply to, and govern the terms of, your cancellation and any refunds. When canceling a booking, you will be notified via email or telephone of the total refund amount you will receive, if any. The standard cancellation policy for suppliers is: 1) A 100% refund for cancellations made at least 24 hours in advance of the start date of the experience, if any amount has been charged in advance. 2) Cancellations made within 24 hours of the start date of the experience will receive no refund, unless differently specified on the product page. The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on funkytours.com, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Payment Processing

Under this agreement, the payment processing services for services purchased on this website are provided by Funky Tours doo, depending on the type of payment method used for the purchase of services.

Passports, Visas & Insurance

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. Funky Tours accepts no liability for travelers who are refused entry onto a flight or into any country because of the traveler’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination. As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip. We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Funky Tours urges passengers to investigate and review travel prohibitions, warnings, announcements and advisories issued by their own embassy and destination country governments prior to booking travel to international destinations. BY LISTING INFORMATION RELEVANT TO TRAVEL TO PARTICULAR BALKANS DESTINATIONS, FUNKY TOURS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Our Liability

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS FUNKY TOURS LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE. THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. FUNKY TOURS DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, FUNKY TOURS EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. THE FUNKY TOURS MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE FUNKY TOURS. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE FUNKY TOURS DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE US, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FUNKY TOURS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, TO THE EXTENT PERMITTED BY LAW. THE FUNKY TOURS HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. IN NO EVENT SHALL THE FUNKY TOURS (OR THEIR OFFICERS AND DIRECTORS) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, PRODUCT OR SERVICE BOOKINGS MADE BY YOU THROUGH THIS WEBSITE OR YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF FUNKY TOURS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If the Funky Tours are found liable for any loss or damage that arises out of or is in any way connected with your use of our Websites or your booking or use of Products or services made available through our Website, then the Funky Tours liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to Funky Tours for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Euros (EUR 100.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Funky Tours.

Your Liability

You agree to defend and indemnify Funky Tours and all of their respective employees against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to: (i) your breach of this Agreement or the documents referenced herein; (ii) your violation of any law, rule, regulation or guideline; (iii) your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy; (iv) your use of this Website; (v) your booking or use of any Products obtained through this Website; or (vi) your negligence or willful misconduct.

Links to Third Party Sites

This Website may contain hyperlinks to websites operated by parties other than Funky Tours. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases you may be asked by a third party site to link your profile on Funky Tours to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.

Software Available on this Website

Unless otherwise specified, the Website is made available solely to provide information regarding and to promote Funky Tours services and products available in the Bosnia and Herzegovina and rest of Balkans. The Website is controlled and operated by Funky Tours from its offices in Bosnia and Herzegovina. Funky Tours makes no representation that materials on the Website are appropriate or available for use outside of the Funky Tours. Those who choose to access the Website from outside of the Bosnia and Herzegovina do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Software from the Website is further subject to Bosnia and Herzegovina export controls. No software from the Website may be downloaded or otherwise exported or re-exported. Any software that is made available to download from the Website (“Software”) is the copyrighted work of Funky Tours. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose. Please note that all Software, including, without limitation, all HTML, XML, Java code and Active X controls contained on this Website, is owned by Funky Tours, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

Copyright and Trade mark Notices

All contents of this Website are: ©2010 Funky Tours, Inc. All rights reserved. Funky Tours is not responsible for content on websites operated by parties other than Funky Tours. All other product or service names or slogans displayed on this Website are registered and/or common law trademarks of Funky Tours, Inc. and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Funky Tours or the applicable trademark holder. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Funky Tours and may not be copied, imitated or used, in whole or in part, without the prior written permission of Funky Tours. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Funky Tours. If you are aware of an infringement of either your brand or our brand, please let us know by following the Copyright Complaint Policy at Copyright Complaint Policy.

Jurisdiction and Governing Law

This Website is operated by a Bosnian and Herzegovinian. entity and this Agreement is governed by the laws of the Bosnia and Herzegovina. You hereby consent to the exclusive jurisdiction and venue of courts in Sarajevo, Bosnia and Herzegovina and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. You agree that all claims you may have against Funky Tours doo, arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in Sarajevo, Bosnia and Herzegovina. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

Currency Converter

If a currency converter is provided on Funky Tours website, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but Funky Tours, do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

General Provisions

You agree that no joint venture, agency, partnership, or employment relationship exists between you and the Funky Tours as a result of this Agreement or use of this Website. Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect. This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Funky Tours with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Funky Tours with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

Service Help

For answers to your questions or ways to contact us, visit our Funky Tours Customer Care page at FAQ Or, you can write to us at: Funky Tours doo, Besarina Čikma 5, 71000 Sarajevo, Bosnia and Herzegovina +387 62 612 612, info@funkytours.com.

Study Tours Terms & Conditions

At Funky Tours, we perfectly understand how much planning and preparation is needed in organizing an educational trip. We always make sure to deliver the best and life-changing experiences.

Our commitment to you is to provide the highest level of service to ensure a great trip for your group! We will tailor each itinerary to suit the requirements of your groups, which can include a combination of quality accommodation, transport, guides, activities and meals.

If you book a guided tour, our expert guides will be at your disposal throughout the trip to help you with additional arrangements, answer any questions and most importantly show your group the best of your destination.

Over the years, we have fine-tuned our travel processes to ensure a safe, stress-free and great tour. Be sure to read our Terms and Conditions below to make sure you understand some key points, including how we manage the activities purchased on the tour. Please contact us if you have any questions as we are always there to help.

Tour Price

Prices quoted are subject to change at any time until full payment is received. Surcharges may occur due to increases in transportation costs (including fuel), dues, taxes, or fees chargeable for services such as landing taxes, embarkation/disembarkation fees at ports and airports, including currency fluctuation. In the case of surcharges we will endeavour to advise you as soon as possible.
We reserve the right to correct any pricing errors or omissions. Prices are per person and subject to minimum numbers as per your quotation document, unless otherwise stated.
Quotations are valid for a period of 1 month. Any changes to the inclusions or details including number of passengers must be notified to us and will result in a re-quote.
All prices are subject to availability at the time of booking which is when the tour deposit payment is received.
We will endeavour to accommodate any amendments in tour passenger numbers. Any changes to the number outside of the quoted price may result in an increase in package price due to suppliers’ availability restrictions.

Payment

Any monies paid by a customer to the group leader/school are held by them solely as agents of the customer until such time the company has received that money. Once we receive a non-refundable deposit, for any land only packages, we can guarantee the cost of the tour and no changes will be made from confirmation to departure. Once we receive a non-refundable deposit, for any flight inclusive packages, we can guarantee the cost of the tour once exact flight schedules and pricing become available at 11 months prior to travel. After this time no changes will be made from confirmation to departure. We will provide a price guarantee regardless of exchange rate fluctuations, airline fare changes and supplier increases. The price guarantee will only be subject to change if requests to change tour arrangements (including changes to the itinerary, guest numbers and any other change requests) are made by the booking owner.

  • To confirm a booking you will be required to pay 15% of your tour package price as a non-refundable deposit.
  • A further 15% deposit will be required 10 weeks later as a second deposit.
  • Full payment will be required 12 weeks prior to departure along with a completed passenger names list as per passports.
  • If the tour departure date is within 12 weeks of booking full payment is required to confirm along with a passenger names list as per passports.
  • All payments and final details forms must be received by the company by the due dates stated in your payment plan as above. The company reserves the right to make an administration charge should final details and payment not be received.
  • If the company does not receive deposits and/or the full payment amount on the due dates your booking will be cancelled and you will lose any deposits already paid.
  • Please note for certain travel arrangements e.g. peak season travel or certain flights included, the non refundable deposit % required may be higher than in the above terms as suppliers may require larger payments upfront. Your Tour Account Manager will advise if this is needed for your booking.

Prices are valid for payment by credit card (Visa or Mastercard) or bank deposit. Funky Tours is not responsible for bank fees that have not been taken into account, or loss due to exchange rate. Any shortfall of payment due to exchange rate or bank fees is the responsibility of the tour guest or group. Final documents will not be issued until full payment is made and cleared funds are received.

Cancellations & Amendments

If you wish to cancel or amend all or part of your booking you should advise us by recorded letter, or email as soon as possible. A cancellation or amendment is effective only when received in writing by the company from the person that has signed this document and confirmed the booking. Any new person that wishes to be added to the booking must be requested by the original booking holder. The new person will then be subject to these booking terms and conditions. The following scale of cancellation charges will apply:

  • Cancellation notification received more than 2 months prior to tour departure will result in the charge of the full 1st and 2nd non-refundable deposit.
  • Cancellation up to 30 days prior to tour departure will result in 75% of the tour package price (per paying person)
  • Cancellation within 30 days of tour departure will result in 100% of the total invoiced package price (per paying person)
  • Please note for certain travel arrangements e.g. transport providers and accommodation in peak travel times, the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the tickets are issued. Please ask for full details of cancellation charges at the time of booking. We strongly recommend all travellers take out travel insurance that includes cover against irrecoverable costs. Additionally you will remain responsible for the full amount of your insurance premium and this will not be refunded in the event of cancellation.

Once your first payment has been received and the booking terms and conditions are signed and returned, there will be a $50 fee incurred for itinerary amendments/substitutions, along with any additional charges from suppliers. Once final payment is made, 12 weeks prior to travel, further itinerary amendments/substitutions will not be possible. As this is a group booking, we cannot guarantee that we will be able to facilitate any individual amendments requested. Any alterations to the itinerary required by will be subject to payment by you of any costs imposed as a result of the alteration by any of the suppliers providing the component parts of the tour.

Substitutions or transfer of travellers is permitted up to 4 weeks prior to tour departure. Cancellation charges will apply in accordance with individual airline and supplier cancellation policies. Both the original and new traveller will be responsible for the payment of the amendment charges and any outstanding balance due in respect of the tour price. If any cancellation reduces the number of paying members below the minimum number required for the quoted tour package price, the invoice will be adjusted accordingly for all remaining group members. We reserve the right to charge a supplement if the gender split of the group requires private rooms to be purchased. Additional charges may also be needed if substitutions will affect the gender split and rooming of the group.

Change in Tour Plan

The nature of this type of travel is one that allows alternatives and a substantial degree of on-trip flexibility. The outline itinerary given for your tour must therefore be taken as an indication of what your group should accomplish, and not as a contractual obligation on our part. Changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. Wherever possible we will pass on any refunds for services not utilised by the group, subject to supplier conditions.

Please note that the timings of air, sea, road or rail departures are estimates only. These timings may be affected by operational difficulties, weather conditions or failure of passengers to check in on time.

We will endeavour at all times to satisfy client’s requirements and honour the itinerary quoted. Nevertheless because of changing circumstances the company must reserve the right to make alterations to a tour and any itinerary details both before and after any booking has been confirmed. If the details of your tour change prior to departure, we will inform you as early as possible.

Changes are often minor. Whether a change is significant depends on the nature of the tour and may include alteration to the scheduled departure, flight time change by more than 12 hours (not a delay), change to lower standard of accommodation, or a change in departure airport. Occasionally we have to make significant changes to a confirmed tour, and in the event of this happening you will be offered the following:

  • Accept the change
  • Receive a tour of similar itinerary and at least comparable standard if available and realistically possible to organise (refund in respect of any price difference)

Where we cancel your booking where you are not in breach of these booking conditions and other than for reasons of force majeure (as herein defined), we will offer you , if possible, a replacement tour from us of equivalent or similar standard and price (at the date of the change). If forced to cancel your tour after departure we will, wherever possible, make suitable alternative arrangements. If we are unable to make such alternative arrangements, or you reject these for good reason then we will return you to your point of departure and refund you for any unused services, if appropriate.

Circumstances amounting to “force majeure” include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riots, civil disturbances, industrial disputes, actual or threatened terrorist activity and its consequences, natural or nuclear disasters, fire, epidemics, health risks and pandemics, acts of God, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers, closed or congested airports or ports, hurricanes and other actual or potential adverse weather conditions, and any other similar events.

Some tour components e.g. activities are subject to weather conditions and in an event of cancellation we will arrange an alternative tour component of the same value (any difference to be refunded).

Travel Insurance

Travel Insurance is the responsibility of the tour group and individual travellers and is compulsory for all passengers travelling domestically or internationally. Adequate and valid travel insurance is compulsory for all Funky Tours travellers, and it is a condition of accepting your booking that you agree you will have obtained adequate and valid travel insurance for your booking by the date of departure. Funky Tours strongly recommends travel insurance is purchased at the time of confirming and paying the deposit for your tour. Failure to obtain travel insurance at the time of confirming is at the tour guest’s or groups’ own risk. Insurance must include cover for all destinations and included activities as outlined in the agreed itinerary, as well as any optional activities in which individuals intend to partake whilst on tour. When obtaining travel insurance, you must declare any pre-existing medical condition, check your travel insurance provider offers cover for guided tours and any adventurous activities such as skiing are declared. You must ensure that there are no exclusion clauses which may limit cover for the type of activities included or the altitudes attained in the tour. You are required to carry proof of insurance with you and produce it if reasonably requested by Company employees or suppliers; failure to do so may result in your being prevented from participating in certain activities without the right to any refund. We can include travel insurance in your tour package as an optional extra and will offer suitable policy options for your tour. We will assist with the administration and organisation of the insurance policy documentation but any claims and further communication will be the individual or groups’ responsibility directly with the insurer.

Visas, Passports & Permits

It is the group leader and individual traveller’s responsibility to ensure the correct and valid documentation to include passports, visas and permits. The tour package does not include any associated costs for passport, visas and permits, these are solely the group’s responsibility. We cannot accept responsibility for any failure to comply resulting in any additional costs or fines being incurred. We endeavour to inform you of any new regulations and advise to check with the appropriate Embassy, Consulate or Passport Office if you have any further queries. It is the group leader and travellers’ responsibility to ensure that you have the correct passport and visa to gain entry to any country included in the tour package. If you fail to do so we have no liability for any costs incurred for loss or damage, nor will we refund you the cost of any unused portion of your travel arrangements. In some countries travellers will be refused entry if they have a criminal record, please check with the embassy and consulate if this concerns you. The group leader who signs this document is entirely responsible for ensuring that all members of the group have the correct and valid documentation for travel. We cannot accept responsibility for any failure to comply.

Travel Documents

Final tour documents will include a complete final itinerary, details on the tour guide, and any travel vouchers if applicable. Documents will be sent by email 3 weeks prior to departure and should be printed to be referred to whilst travelling. Should any changes occur after the documents have been issued we will advise you accordingly. Certain services may change their schedules up to a day before departure e.g. flights, which may affect the overall length of the tour time. In the event of this occurring we would not accept responsibility for changes that are beyond our control.

Health

We are able to advise on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements, recommendations for your destination and any costs. Where you do not do so and either are not allowed to enter any country, or suffer personal injury or death as a result, we have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Clients with existing medical problems, pregnant women and anyone who has recently visited other countries should check requirements with their general practitioner. You must advise us and you may need to be cleared for travel from your GP (who may charge you for such and, for the avoidance of doubt, we are not liable for any such charges or related costs).

All clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary as described in the quote prepared for you. If you have a medical condition, serious illness, recently undergone surgery, or have suffered a recent accident, you must advise us and your airline and you may need to be cleared for travel by the airline which will involve obtaining a Fitness to Fly Certificate from your GP.

Anyone suffering from mobility impairment, illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such condition at the time of booking and make arrangements for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the tour in which case all monies paid will be forfeit.

Tour Safety & Responsibilities

At all times the decision of the Funky Tours Manager or an activity supplier representative during optional activities, will be final on all matters regarding safety and wellbeing of tour guests and operational requirements of the tour. By travelling with Funky Tours, the tour guest agrees to abide by the authority of the tour manager or optional activity supplier. If a tour guest is affected by any condition, medical or otherwise, that might affect the ability to travel or participate in adventure travel activities, their enjoyment of the tour, or treatment which is to be administered, we must be advised of this at least 90 days before the start of the tour. We will assess and determine if the tour guest is fit to travel. Funky Tours is an inclusive operator and will always endeavor to provide the safest, most comfortable experience for all tour guests.

Funky Tours will hire all Tour Managers based on a strict recruitment process and set of criteria to ensure the highest quality and safest Tour Managers are selected to lead our tours. On occasion, Funky Tours may use other Tour Manager agencies to recruit guides, including using Funky Tours guides. All guides used on our tours will be recruited from trustworthy agencies who Funky Tours vet and use regularly.

Should the tour guest fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the Tour Manager (in their sole discretion), the tour guest’s behaviour is abusive and is causing or is likely to cause danger, distress or material annoyance to others, Funky Tours will terminate that client’s travel arrangements immediately without any liability on Funky Tours part or any third party agencies. The client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements, including without limitation, return travel, accommodations, activities, meals, and/or incidentals.

Principal Operators, tour guests and group leaders agree that they are responsible for any costs incurred by Funky Tours or Funky Tour’ suppliers as a result of damage, destruction, theft, or excess cleaning fees related to the guest’s accommodation, transport, or other use of facilities while on Tour.

The group leader is responsible for the good conduct of all participants during the tour and warrants that at least one responsible adult will be on active duty at all times to ensure that all participants behave accordingly. It is the group leader’s responsibility to ensure:

  • All local laws relating to the consumption of alcohol are at all times obeyed
  • No traveller consumes alcohol to excess
  • No traveller smokes other than in designated smoking areas, or in any way causes a fire hazard
  • Travelers act in a responsible way during the tour and do not behave in a way likely to cause damage to a property, or damage or offense to other people.

Drivin Laws

If you have a driver/guide included in your tour they are required to take adequate breaks in-between their long driving days and hours. The maximum a driver can drive in any one day is 13 hours. Once the driver has stopped, he must have no shorter than a 10-hour break. The driver is required to take a 24-hour break for every 70 hours worked. This means you will not have 24 hours access to your driver/guide. We will ensure you have everything you need during their days / hours off and you will always be able to contact the Funky Tours team at the office for any additional support.

Complaints

The tour guest or group leader agrees to bring any tour related complaints to Funky Tours as soon as possible in order to provide Funky Tours with the opportunity to address such complaints promptly and effectively. The tour guest or group leader agrees to inform the Tour Manager or their tour advisor at the earliest opportunity. Funky Tours assumes no liability for complaints that are not properly brought to attention with sufficient notice to resolve or attempt to resolve guest complaints. Any complaint made after the completion of a tour must be received in writing to their tour advisor as soon as possible after the tour. The tour guest or group leader acknowledges and agrees that Funky Tours will not accept any liability for claims received after the tour. Funky Tours will attempt to resolve any issues brought forward on tour where reasonable and they are able to do so.

Liability

Our obligations are to take reasonable skill and care to arrange for the provision of such services and facilities as described in the quote prepared for you. We contract with a network of companies, government agencies and individuals to assist in the running of our trips as agents for these third parties. We are not responsible for the acts and omissions of these third parties. Standards of, for example, safety, hygiene and quality vary throughout the transport and destinations that your tour may involve. Sometimes these standards will be lower than those which would be expected in your home country, however, Funky Tours will always work to ensure that the highest standards possible in each country are adhered to and that all third parties meet the minimum safety requirements of Funky Tours. The suppliers of the services and facilities included in your tour should comply with local standards where they are provided.

Funky Tours is not responsible for any damages, expenses, losses, or claims which are attributable to the fault of a tour guest, or as a result of an unforeseeable or unavoidable act.

If you purchase any optional activities that are not part of your tour inclusions, the contract for the provision of that activity will be between you and the activity provider. The decision to partake in any such activity is entirely at your own discretion and risk. If you do have a complaint about or problem with the optional activity purchased, then your claim should be directly with the provider.

If you are joining the tour locally (i.e. you have made your own flight or other transport arrangements to reach the agreed starting point of the tour) our responsibility does not commence until the appointed time and place, and we shall not be responsible for any additional expenses incurred by you to reach the agreed starting point of the tour. Nor will we refund the cost of any unused portion of your travel arrangements due to a delay in your arrival.

We may operate trips in regions where standards of accommodation, transport, safety, hygiene, medical facilities and other infrastructure may, at times, be lower than those you normally expect. The suppliers of the services and facilities included in your tour should comply with local standards where they are provided. Your booking is accepted on the understanding that you realise the hazards involved in this kind of tour, including injury, disease, loss or damage to property, inconvenience and discomfort.

Special Requests

We will consider special requests such as dietary requirements or specific rooming arrangements when you book. We will inform you whether there is a charge for the request. We can only guarantee requests which are explicitly confirmed in writing. It is your responsibility to advise us of any special requirements. All flight requests (including but not limited to seat and meal requests) are at the discretion of the airline, and are therefore beyond our control. We will duly notify the airline(s) of all requests in good faith, but these can never be totally guaranteed by us.

Acceptance

We ask that the group leader or responsible traveller signs this document and is therefore responsible and authorised to make the booking on behalf of all group members. He or she must be over 18 years of age. The group leader is responsible for all tour payments and agrees to provide accurate information to all travellers relating to the tour package. Any amendments to these booking terms and conditions must be in written agreement with Funky Tours. The group leader that completes and signs this document is solely responsible for all group members and everyone agrees to these booking terms and conditions.

I have fully read these booking terms and conditions and accept and agree to all conditions listed

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